Honoured for Innovative Taxi App by Stuff Magazine-South Africa
A Glimpse into Our Achievements!
  • 25k drivers were onboarded in less than a week.
  • A disrupting, fast-growing ride-hailing app in SA.
  • Awarded Best Travel App of Innovation by Stuff magazine SA
Category
Ride-Hailing App
Industry
Transportation

The App's Screens: Our Work Echoes Success

About

Shesha app concept is to provide mainstream on-demand transportation; its fare-bidding system sets it apart from other taxi booking models. SheSha is a Zulu term referring to “Hurry.” To efficiently address the native people's transportation needs, the business used the name Shesha. Shesha came into the competitive field among the top competitors. Shesha offers excellent safety, first-rate service, and a reasonable price, making every trip enjoyable. The Shesha project is another chapter in Uplogic Technologies enormous success story.

Challenges We Faced

Shesha is entering the market that multinational giants like Bolt and Uber. An app that will have a greater influence on drivers and users than the current industry titans. Crafting standalone functions was the major focal point.
The feeling of insecurity regarding details and transactions was an important concern for customers. Developing trustworthiness for the business was a significant challenge. Using an effective tool to ensure a safe and secure app is crucial.
Building an app that benefits drivers and customers was also a great challenge. Business justification for drivers and customers equally was needed. So crafting the features accordingly was a challenge.
Developing a cashless system had challenges. Shesha Business requires this option to maintain earning records in safe situations for drivers and customers. This can make transaction handling easier.
Managing the waiting time was a recommendation for implementation from drivers in SA. Drivers had to wait between each transportation booking. Also, drivers were expecting an additional source of income. Moving between the taxi and courier services was difficult without losing money or service.

Evaluation And Methodology

How We Overcame Difficulties!

  • To get all the difficulties sorted out, we took a deep, comprehensive look at the transportation market and conducted surveys with drivers and users of other businesses. List the adjustments that must be made concerning the issues with the current taxi platforms.
  • Verification and trustworthiness of the app lagged behind those of other businesses. To overcome this, we had to build Secure Rides as a top priority, which includes driver and customer identity checks. Particular attention was paid to document verifications for drivers and customers. To build trust in the minds of the users.
  • In our market research, we listened to customers of the SA, they opted for a fair price because of the difficulty they faced. Therefore, we had to implement a dynamic pricing system to make their travel compatible. Customers can avoid surprise amounts for transportation. We use techniques for pricing that are always fair to our customers. Our pricing strategy helps customers get the most economical price for every trip.
  • With our app development, we have created a personalized experience with our features. Users can select categories of vehicles and other requirements effortlessly. Drivers and customers will receive more customized notifications about the process.
  • We implemented the courier delivery option for the drivers, which is a master touch for the drivers available for the business. This option avoids the long waiting time between transportation bookings for drivers and increases income for the drivers. This is a standout feature of the app and dominates other service providers.
  • In collaboration with the payment gateway provider, we created S-wallet payments from customers that serve as the sole source of the transactions. Drivers and customers can pay through their wallets and top up the balance as required. Use bank ATM to deposit the wallet.
  • Our app development allows female drivers to pick a female user. And vice versa, female customers can connect with female drivers to provide a secure transit experience and build trustworthy transportation services. This impacted customer loyalty and safety, making both female drivers and customers start choosing Shesha as a priority.

Project’s Research

Shesha Business had the idea to develop an app with personalization and automation. With the Shesha app, Uplogic Technologies worked and guided in adding a special feature that made a landmark approach to automating the allocation of rides around the clock over the year.
To make the business trustworthy, we specially crafted the document verification option, which is crucial for every driver. Users feel very safe in these conditions. Also, the complete background checks of the drivers are the best part of the Shesha.
Emergency ride option in Shesha. When customers repeat more than 10 times, they reach the loyal customer category. Loyal customers can avail themselves of the Shesha service for any emergency at a certain distance, even without a balance in their wallet, and pay later for the emergency transit.
We found that drivers long for options to perform and earn. And so was the business, waiting to increase its earnings stream. We crafted a courier delivery service to help drivers and the company generate extra income. The drivers have legroom for earnings and no issues with service or payout, they can withdraw at any time without restriction.
For a fair price, we analyzed and implemented the best pricing strategy and minimized the booking cost. By fixing the price with this method, there is no hidden cost for users. Make confident plans and budgets. The driver's payment system is also clear and allows flexible methods of payment. Drivers are aware of service history and earnings details.

Tools And Technologies We Employed For the
Shesha Development Process

We have designed an intuitive and secure platform with the following tools:

Successes And Outcomes Of Shesha

SA’s Stuff magazine announced Shesha as the best app for its innovation in 2024. For the taxi app category, Shesha was nominated and won the App of Innovation award in the ride-hailing business. Stuff Apps conducted a public poll, and Shesha received the most public support regarding app selection.
Offering options for income generation and personalized booking options for drivers has increased the craze for the app. Resulting in the onboarding of 25,000+ drivers as soon as it was launched on the market.
Make every ride exceptional by aiming for prompt, cozy, and dependable transportation with Shesha. Technological advancements are tailored to modern SA people.
Shesha began the transportation services initially in 4 regions in SA, after the customer reach and transformation into people’s choice, the business has extended its service to 5 more regions, widening users and drivers.

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