With the provision of wide occurrences through mobile and web applications, the delivery process is made simpler than earlier. Looking into courier delivery, the innovations from technology derive the solution for the issues of inconsistent follow-up and tracking the package.
Keeping up with the always-changing customer demands and making differentiation are the major things for courier companies. Quality delivery and tracking the consignments are the major challenges in the courier delivery business. With the robust on demand courier delivery app development services, flexibility and transparency can be obtained easily.
Here, one more point you must know that logistics and courier services are going on a parallel track. Nowadays, the growth of logistics companies is high across geographical limits. Hence, the need for courier delivery services is more. Many of the business peoples still utilize the courier services though the smart devices are more.
Raising in the delivery demands enables more number of courier delivery service providers in the market. Out of the most, how far the service provides and how fast delivery is achieved are the metrics deciding the success of one. To do better delivery, many of the service providers move on to the digitization platform and adopt the numerous features in order to satisfy both the organizational and individual needs.
To avail digitization in services, courier business owners turn their focus in on demand parcel delivery app development. Why this much familiarity?. Offering digitization through the suitable courier delivery app helps to reduce the workload between the customers and courier delivery employees.
Hence, many of the mobile app development companies took part in the courier delivery app development process. Uplogic, having a team of diverse technical experts who participate in the app development process and bring down the solutions for courier delivery business questions. Keep reading this blog, you are convinced.
Automate Courier Delivery Tasks: Stats Speak
Bringing everything as per the customer demands is the deciding point for familiarity. Knowing the factors is necessary prior to on demand courier app development. Attracting many customers, retention of both the customers and delivery agents and reduction of transport cost are the major indicators for the successful on demand courier delivery service.
In the same way, exploring business opportunities is also needed. This section highlights why the need of automating delivery tasks and the economic statistics of courier delivery in detail.
Postal and courier services are commonly observed between the B2B and B2C. The application dedicated to these services inherits the suitable admin panel to control shipments and print the name on the packages.
Aggregators for parcel tracking are the major players and your app has the ability to carry out all the activities in a single app.
Utilizing Technologies is the most important term in the courier delivery business where real-time analytics such as tracking and the notifications are to be incorporated on the app to attract many customers initially. To meet all the above-said features, manual operations will not give any benefit and hence every one moves towards automation in the delivery process.
As you know the delivery agents play the intermediate role in the courier delivery business with the fleet of vehicles. Tracking them with suitable technology is an important and critical task for the logistics organization. Carrying equipment or important parcels and transporting them from one place to another requires better handling of the fleet management process.
If the fleet management is done with the suitable mobile app solution means, then the reporting such that from origin to destination, who’s going to be delivered, track their position and vehicle status, optimal route guidance to the delivery agent is easily handled.
Traditional logistics and courier delivery business revolve around the paperwork. But, now the demographic shift observed in the industrial sectors and the customer behavior shifts the base work into device-based maintenance. i.e. Paperless.
Accurate report generation through mobile device usage reduces the workload and the possibilities of human error. Automating the courier delivery process rather than paperwork reduces the money spent on stationery. Parallel, you are going to be a better contributor to a sustainable green environment.
When a customer does not face any issue while using your own app, then you will gain retention easily. Providing convenience in every stage and making them happy with timely delivery attracts more customers for your growth.
To avail both, empowering your services with the simple app is the major one. Similarly, in-app notifications make the customer get immediate updates of delivery and reduce the stress in a bi-directional way.
Upon reading this section, you are convinced why the courier delivery business needs to be automated. Now, let’s move on to statistics.
From the statistics, you will arrive at a point that this is the right time for investing in on demand courier app development. There are two ways for app development either by you or by the reliable app development company. The second one is feasible and handy and more economic too.
If you are ready to hire the development company, then Uplogic is there for you to guide, design with the latest trends and meet the customer expectations with the unique feature set. Now, you are getting into the Uplogic ways of on demand courier app development.
Tracking Your Courier App Development Idea: Uplogic practices
Prior to the development stage, Uplogic has the habit of a detailed analysis of everything around the business. It considers the weakness and threatens areas from the SWOT analysis about the courier industry such as expenses for transport is high, balancing among customers and professionals, and build of trust. In this way, the following strategies are formulated by Uplogic for the courier app development.
This is the first and foremost question that strikes in the developer’s mind. Players involved in on demand courier delivery are diverse in nature. Relevancy or satisfaction to all the players involved in a business is the major thing. As discussed in the previous section, three possibilities are there in the market, out of them, selecting based on the region analysis decides the relevancy of the business model.
Your business should avail of the best platform for making a consistent digital link with your customers. The needs of customers across your regions differ such as parcels, medical proposals, pharmacy, etc.
Based on the above needs, the workflow of your business makes you gain sustainability in the market. In the same way, reaching out to couriers on respective time and fixing the time-frame if the person is available is the major feature. By concentrating on these aspects, Uplogic designs tracking and timely delivery options within the courier delivery app itself.
A complete system that synchronizes all the activities and the players involved in the delivery industry is required. When the size of the industry to be expanded, job sharing and communication platforms to be made as strengthened compared to the previous one.
The growth observed in all the sides like e-commerce, remote activity, and the digitization requires a suitable on-demand delivery service. Hence, automation and synchronization are necessary. To make these activities, the dedicated dashboards are required for offering convenience in operation and hence the Uplogic focused on the interfaces for every option.
As the first step in Uplogic is to conduct the direct interaction with the customers, the identification of what are the requirements from the customer side are analyzed. In this, not all the requirements are purposeful. Hence, capturing the specific requirements and the documentation are the major processes followed in Uplogic.
A clear analysis and documentation are only helpful for both the developers and courier delivery service providers in the identification of any deviation in the workflow on stage by stage. Frequent analysis and this comparison show the development is going in the right way.
From this, you have gained how Uplogic tracks the courier delivery business idea with the latest technological tools. In any business process, the prior tracking of business ideas decides 25% of success. Now your idea is tracked by yourself. What’s next?. Capturing the features needed for courier app development.
Uplogic’s Feature Set Turns Idea into Profitable Product
Prior to looking into the features, it is necessary to study the parts available in your app. There are three modules in your app such as customer, delivery partner, courier service provider or admin. Incorporating the following unique features with the above panels makes your business profitable. Let’s discuss this in detail.
When the new booking request arrives, the service providers and drivers or delivery partners are alerted through the mobile app itself. Providing enough information like the name of the item and the person who does the courier, destination address, time and date.
After packaging is over, the delivery partner available in the courier is ready to carry the items and deliver them to the respective destination. The digital way of booking through the Uplogic’s courier delivery app solution helps both the customers and the courier service providers do the interactions if any damage is there while delivery.
Showcasing the entire booking history helps the customers to accept or cancel the order when there is no need.
Once the packaging with the specified information is written is over, then the courier is in the hands of delivery partners. Adopting the real-time GPS map-based tracking system within the application.
The interesting aspect of this option is to match the delivery partner available with the customers. Besides, the direct inclusion of information regarding pickup, delivery time, routes, makes the delivery partner and the customers are consistently connected on a location basis. The selection of optimal route by the delivery player reduces the time required for travel to the destination and thereby the fuel cost is considerably reduced.
Providing consistent updates and creating alert notifications if any change on intermediate travel is helpful in the business people side. Getting the real-time updates through this digital link from Uplogic is helpful for you to gain customer loyalty and they retain it continuously.
Mobile responsive application usage allows the business owners to gain new customers from the feedback of existing customers rather than the referral program. With the feasibility of in-app communication through chatbox, both the customers and the delivery partners are interacted and provides the necessary information if the plan collapses.
Integration of third-party apps such as payment gateways, top-up wallets, bank transfers within the app helps the customer to pay the amount easily on cashless transactions. Here, the charges are easily calculated within the app including package and delivery charge.
After payment, the digital invoice bill transfer to the customer account assures the transparency of the courier services. Security is a major problem observed nowadays. To resolve this, digital signature-based payments are inherited by the Uplogic to make the payment secure.
Based on the above features, Uplogic turns your courier app development idea into a profitable business. As you come across in the previous session, acquisition, retention and cost reduction are the basic measures for the success of your business. The above features are helpful for the acquisition of users. For the next two, go forward.
How Uplogic Branded Courier Delivery App supports Automation and Win consumers’ Trust
The brand value of the product lies in how it is familiar across more customers, how it retains its customers. Here, the branded app from Uplogic employs the following features to win more customers and afford it.
To gain a loyal relationship from the customers, receiving quick and friendly responses to customer queries are necessary.
Uplogic includes the dedicated feedback or review section in the mobile app and thereby the collection of customer experience is simple for you.
Similarly, there is an option for special offers and promo codes where you can provide discounts, gifts and this helps you to retain your customers greatly.
On the other side, retention of delivery players is the critical one for the service providers since they are sometimes gig players.
Offering flexible work schedules based on the number of requests and the compromise between the transportation cost through the interactive communication option to the service providers retain the delivery players in the long-term.
Optimal route Identification from the real-time tracking or GPS map feasibility helps the delivery partner to find the optimal route and this reduces the fuel cost considerably.
Besides, there is an option called selected or categorized which manipulates the delivery requests based on the location, date and time.
Prioritization based on the requests and schedule of delivery based on the selected area reduces the number of trips and this also reduces the cost-effectively.
Finally, you come to the last but not least section. Cost of the app development. Uplogic considers the following deciding factors that affect the cost estimation of the courier app development.
With these factors, you can get an affordable product from the Uplogic team and make your courier delivery business as profitable.
Way forward
From the detailed discussion about the on demand courier app development practices, you are convinced about the needed things and features for your application. Upon the analysis of the challenges, retention of the customer base and cost reduction are the major things.
Providing unique features to the courier delivery app by Uplogic brings the compromise between quality delivery and cost reduction. Consulting with our qualified technical team from [email protected]. Bring down your unique product to the world.
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I am working as a Senior product developer at Uplogic Technologies Pvt Ltd. Uplogic Technologies is a leading producer of mobile and web app development solutions in the market. We have delivered web and mobile app solutions for numerous clients comes across the world.
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